Domestic Orders (United States)
Call us at 801-224-6550 or fax us at 801-224-0356.
Please provide the following information when placing your order:
- Purchase order number
- Bill-to-address
- Ship-to-address
- Name and phone number of the purchasing agent
- Name and phone number of technical contact
- Name and part number of product(s) ordered
- Quantity of product(s) ordered
- Desired delivery date
- Preferred method of shipment (Our standard method is UPS Ground)
- Tax status (if applicable)
Tracking UPS shipments If your order was shipped via UPS, Click Here to track your package by simply entering your TransEra sales order number.
International Orders All international orders must receive a quote prior to shipping. TransEra will not ship to any country outside the United States that is represented by an official TransEra distributor. Click Here or Contact TransEra for the distributor in your region.
Quotations We will be pleased to furnish price and delivery quotations by e-mail, mail, telephone, or fax. All quotations are valid for 30 days unless otherwise stated.
Payment Terms Payments to TransEra for purchases and shipping charges can be made by VISA, Mastercard, company check, certified check, or money order. For companies with credit established, our terms are net 30 days. Your credit can be approved by supplying us with simple financial information. All purchases are subject to our standard Terms and Conditions, which are available on request.
Return of Products Satisfaction guaranteed. TransEra will refund the full purchase price during the first 30 days if, for any reason, you are not satisfied with the product. If you need to return product(s) for any reason, please call to obtain a Return Material Authorization (RMA) and shipping instructions. The RMA number must be clearly marked on all packages and documents.